Shipping Policy

 Shipping 

Free shipping for orders above R700 (Only in South Africa).

For other African Countries shipping is calculated at checkout.

Delivery time: South Africa (2-5 business days)  

                     : Other African Countries (3-10 business days) 

Please note: All deliveries are handled by shipping couriers. Therefore all times given below are estimated delivery times. There is a small chance that your delivery may come earlier or later than specified.

Please ensure that your address is correct at checkout.

Any failed deliveries will be cancelled.

In the event of any failed delivery, the cost of the item only, will be automatically refunded to the card used at checkout, once it is sent back to our warehouse.

 VAT

There could be Value Added Tax (VAT) where you reside. The VAT rates vary from country to country but they’re typically between 15% and 20%. VAT will be payable by you as the customer on delivery of the parcel in the local country. The customer will have an invoice attached to the shipment for payment.

Import Duty

When ordering internationally you may have to pay import duty depending on what you’ve ordered and its declared value.

Import duty is a tax that may be imposed by your country’s government on goods from other countries, so unfortunately this is not something we can control.

Frequently Asked Questions.

Where Is My Order, has It Been Dispatched?

Please check the email account used to purchase your item/s to find the dispatch confirmation email.

Why Is My Item Taking Longer Than Specified?

All deliveries are handled by our chosen courier service. Therefore we cannot give you a specific answer, however the following situations can sometimes cause deliveries to take a little longer.

My Order Has Been Dispatched And Not Arrived?

If your order has not arrived, please check with your neighbours and your local post office/ depot. Your courier may have forgotten to leave a missed delivery card.